As a contractor in Massachusetts, you have responsibilities to your customers, your company, and the state government. When you are out looking for work or bidding on projects, you will find that project owners have a lot of questions. Whether your project is publicly or privately funded, you will find that there are a steady stream of questions that you will get on a regular basis that have to be answered if you want to get the project.
In Massachusetts, job owners will have questions and you will need to give them good answers.
Are You Properly Certified For This Project?
The Massachusetts Executive Office of Public Safety and Security recommends that every job owner check to make sure that the contractor they are talking to is properly licensed to do the project. Even home improvement contractors must have a certificate from the commonwealth of Massachusetts to legally do business in the state.
Job owners need to be aware that the licensing requirements for projects throughout Massachusetts could change from county to county. While one county may only require a mason’s license for a type of project, the next county might require a full construction supervisor’s license to be in place. You need to make sure that your license matches the project and project owner’s requirements.
Who Will Be Onsite Every Day?
Job owners want to know who they will be dealing with on a day-to-day basis and who will be the hands-on supervisor of the project. If, as the company owner, you can only be onsite once in a while, then you need to let the project owner know that in advance.
What Is The Administrative Structure Of Your Company?
If you are dealing with an experienced job owner, then the idea that the same person handles the invoicing, vendor payments, materials orders, and labor issues is not going to give that owner a lot of confidence in your company. When you invest in the right administrative staff for your company, you are giving your customers confidence and you will help to actually reduce costs, despite taking on some new payroll.
As a Massachusetts contractor, you need to be available at all times to answer job owner questions.
How Do You Handle Your Workload?
This is a legitimate question from a project owner because they want to know if they can expect their project to be done on time or not. A responsible contractor will have a schedule with them to show how he plans on scheduling the new project in so that all the milestones can be met and the project can be completed on time. A simple wink and a nod to try and convince the project owner that their project will be completed on time are not going to work.
In Massachusetts, you need the latest resources to help you keep your company up to date and running smoothly. When you start a course with PDH Contractors, you will be on your way to helping your knowledge base and learning what you need to know to make your clients happy. Stay ahead of your customer’s needs and anticipate their concerns when you utilize the contemporary tools and information at PDH Contractors.